Fredericksburg, Virginia info@sutherlandhcs.com
Sutherland Human Capital Solutions LLC

Sutherland Human Capital Solutions, LLC

People First.
Greater Possibilities.

At SHCS, integrity, partnership, strategy and sustainability guide how we serve people and organizations. We provide HR Services, Financial Support Services and Healthcare Administration Support Services to help your organization hire, operate and grow.

Our focus

Strong teams.
Clear responsibilities.
Better HR operations.

HR, financial and healthcare administration support

What we stand for

Four values. One commitment to people.

Our values shape the way we listen, make decisions and deliver work. They are the foundation of every client relationship and every workforce solution we develop.

01

Integrity

Do the right thing. Keep our word.

We lead with honesty, respect and accountability. We communicate clearly, handle sensitive information with care and give recommendations grounded in the facts.

In practice: Clear expectations, thoughtful guidance and ownership of our work.

02

Partnership

Work together toward a shared purpose.

We take time to understand your people, mission and challenges. We work alongside leaders and teams, combining your knowledge of the organization with our HR and workforce expertise.

In practice: Listening first, defining responsibilities together and staying connected throughout delivery.

03

Strategy

Connect people decisions to business goals.

We turn workforce challenges into focused plans. Our approach aligns roles, processes and resources with your priorities, so recommendations lead to practical action.

In practice: Defined objectives, realistic milestones and measures that show progress.

04

Sustainability

Build solutions your team can carry forward.

We focus on lasting organizational strength. We help teams develop repeatable processes, useful tools and the knowledge to maintain improvements as their needs change.

In practice: Documented workflows, knowledge sharing and follow-up that supports continued improvement.

About SHCS

Experience that connects people and business needs

SHCS brings senior human resources guidance, financial support and healthcare administration support to organizations that need experienced, hands-on assistance.

Founded by Nicole Sutherland, our firm supports clients with HR advisory, recruiting, organizational assessments and process improvement. We work with leaders to define the need, develop a clear plan and support implementation.

Our approach fits your organization’s mission, policies and operating environment. Whether you need help with a focused project or ongoing HR support, we begin with the problem you need to solve.

Our services

Support for your people and operations

Three service areas shaped around your organization’s needs.

HR Services

Experienced support for your people, hiring, workforce strategy and everyday HR operations.

Explore HR Services

Financial Services

Financial support services for budgets, records, payroll coordination and client contracts.

Explore Financial Services

Healthcare Services

Healthcare administration support services for medical organizations, workforce projects, billing and claims.

Explore Healthcare Services

Explore our services

01HR Services

Senior HR support for organizations that need experienced guidance or additional capacity.

  • Fractional HR leadership and management advisory
  • Policy review and HR compliance support
  • Employee relations and performance processes
  • Benefits, HRIS and payroll coordination

Recruiting support shaped around the roles you need to fill and the capacity your team needs.

  • Full-cycle recruitment and candidate coordination
  • Job descriptions and hiring requirements
  • Surge recruitment and hiring project support
  • Onboarding processes and documentation

Understand how work, roles and reporting relationships support your organizational goals.

  • Workforce and organizational assessments
  • Staffing plans and role alignment
  • Position management and classification support
  • Change management and implementation planning

Improve the everyday processes your HR team and employees depend on.

  • HR workflow review and process documentation
  • Project coordination and deliverable tracking
  • Training development and coordination
  • Reporting, implementation tools and follow-up
Discuss HR Services

View all HR Services

02Financial Services

Financial support services for budgets, records, payroll coordination and client contracts.

  • Bookkeeping support and financial record organization
  • Accounts payable, accounts receivable and invoice coordination
  • Payroll administration support and coordination
  • Budget preparation support, expense tracking and cost monitoring
  • Financial reporting support and reconciliation assistance
  • Financial contract administration and documentation
  • Purchasing, vendor and payment coordination
  • Financial workflow review and process improvement

Raquel Tasby, our Financial Director, oversees SHCS’s financial contracts.

Discuss Financial Services

View all Financial Support Services

03Healthcare Services

Healthcare administration support services for medical organizations, workforce projects, billing and claims.

  • Medical office and healthcare administrative support
  • Patient intake, admissions and scheduling coordination
  • Insurance eligibility verification and authorization support
  • Medical billing and coding support
  • Claims processing, billing follow-up and denial management support
  • Healthcare workforce recruitment, onboarding and staffing coordination
  • Records organization, documentation and reporting support
  • Healthcare workflow improvement and administrative training coordination
  • Federal health-agency program and project support

Billing and coding assignments are matched to the specialist qualifications and systems required by each client.

Discuss Healthcare Services

View all Healthcare Administration Support Services

Who we support

Services shaped around your environment

Business & enterprise

Small and growing businesses, Fortune 500 companies and HR teams seeking specialized expertise, ongoing advisory or project capacity.

Government & contractors

Federal, state and local organizations and government contractors with recruitment, workforce planning, organizational development and administrative support needs.

Healthcare organizations

Healthcare workforce projects and medical administrative support. Billing-related assignments are scoped around the required specialist qualifications and client requirements.

Our approach

A clear plan from the first conversation

  1. 01

    Understand the need

    Confirm the objective, scope, stakeholders and definition of success.

  2. 02

    Develop the plan

    Review the evidence and agree on deliverables, responsibilities and milestones.

  3. 03

    Support implementation

    Coordinate the work, review quality and keep stakeholders informed.

  4. 04

    Measure progress

    Track agreed outcomes and provide resources for continued improvement.

Our core staff

The people behind SHCS

Ownership, project direction, financial oversight and human resources expertise supporting our clients.

Nicole Sutherland, Owner and HR Consultant

Nicole Sutherland

Owner and HR Consultant

Nicole brings 20+ years of human resources experience and approximately 15 years in recruitment across private industry and federal organizations. She leads HR consulting, workforce planning, classification and organizational improvement.

William Sutherland Jr., Owner and Procurement Lead

William Sutherland Jr.

Owner and Procurement Lead

William brings 25+ years of operations and service delivery experience, including inventory, supply coordination and team leadership. As co-owner, he oversees procurement, resource coordination and operational support.

Mindy Clay, Project Director

Mindy Clay

Project Director

Mindy brings 20+ years of human resources experience across healthcare, federal and regulated environments. She directs projects and supports employee relations, recruitment, training, compliance and implementation.

Jaselah Sutherland-Wilson, Senior Human Resources Specialist

Jaselah Sutherland-Wilson

Senior Human Resources Specialist

Jaselah brings 7 years of HR and recruitment support experience. She supports hiring, position descriptions, onboarding, employee records and HR systems, helping clients turn workforce plans into daily action.

Walinda Clingman, HR Support

Walinda Clingman

HR Support

Walinda brings 4 years of combined experience across healthcare, education and service environments. She applies her strengths in confidential records, scheduling, communication and compliance to HR support and project coordination.

Raquel Tasby, Financial Director

Raquel Tasby

Financial Director

Raquel brings 26 years of banking, credit, funding and financial operations experience, including 13+ years in management. As Financial Director, she oversees SHCS’s financial contracts and supports financial controls, reporting and payroll coordination.

Partnerships

Complementary expertise.
Shared accountability.

We welcome conversations with firms and specialists whose capabilities complement our HR, workforce and implementation services. Every engagement begins with defined responsibilities and clear delivery expectations.

Explore a partnership

Careers

Apply to work with SHCS

We welcome résumés for future opportunities in HR, organizational development, workforce analytics, training, facilitation and healthcare administration. Tell us the type of role you are seeking and your relevant experience.

Opportunities depend on client requirements, funded scope and qualifications. Submitting your résumé expresses interest in future work and does not guarantee an opening or engagement.

No current job openings are posted. Visit our Careers page to learn about future opportunities and submit a general application.

Apply for a Job

Contact SHCS

What does your
workforce need next?

Tell us about your organization and the challenge you want to address. We’ll discuss the support that fits.